Last Updated: November 15, 2023
This policy explains how we process personal information within the meaning of US States privacy laws in California, Virginia, Connecticut and Utah and the EU General Data Protection Regulation (GDPR) and similar laws (“Data Protection Laws”).
NEOLAW LLC is considered the “business” or “data controller” of the personal information that we collect through the Site or you voluntarily submit to us and we explain our legal bases for this collection and processing further below. We also collect and process certain personal information as a “service provider” or “processor” for our clients subject to our contract with our client and our legal obligations.
Information We Collect and Share
We receive personal information from (i) our clients, (ii) that you voluntarily submit to us, such as your name, email address, and other contact information, and (iii) when you email us to ask questions or contact us to explore a potential attorney-client relationship.
How we use personal information
We use this information to provide you with legal services, to respond to your requests, to monitor and analyze our business operations and Site usage, and for our other business purposes.
How we share personal information
We do not sell or share the personal data with third parties other than: (1) with your consent, (2) our service providers in connection with the provision of our services to our clients, (3) to protect our rights, or (4) as otherwise required or permitted by law.
Our Legal Bases
Where required by Data Protection Laws, our legal bases to process personal information as a controller are as follows:
How We Retain and Store Personal Information
In accordance with industry standards, we maintain administrative, technical, and physical safeguards to protect personal information, however, we cannot guarantee the security of personal information as no system is completely secure or error-free.
If we hold your personal information you may request that we:
Time to respond We will provide our response within the time period stated by applicable law.
Verification We may request you provide us with additional information to confirm your identity before responding to your request.
Exemptions If we need to keep processing your information for our legitimate interests or to comply with a legal obligation, it may be exempt from such requests.
Complaints You have the right to lodge a complaint with the authorities applicable to your situation.
The Site is intended for users over the age of 18. We will comply with any applicable legal requirement to remove information if we become aware that a child under 16 (or a higher age threshold where applicable) has provided us with personal data.
Links to Third-Party Websites
The Site may contain links to third-party websites which we do not control and we encourage you to read the privacy policies on those websites.